THE FORMULA IS SIMPLE:

COMMITTED, RESPONSIBLE, INSPIRING LEADERS CREATE A CULTURE OF CARE WHICH LEADS TO QUALITY SERVICE, WHICH LEADS TO GUEST SATISFACTION, WHICH LEADS TO MEASURABLE BUSINESS RESULTS AND A STRONG COMPETITIVE ADVANTAGE

Did we experience that in our stay in Disney? in the park?

A BIG YES!

Question I had to ask myself:

1. As the senior pastor of the church

– are the paid staff of the church happy with my leadership?

– do they feel that I value them and treat them as individuals?

– do they feel appreciated at all times?

– did I define their job well enough so they know what they should do?

– do I know what is happening in their life right now or is it always business as usual?

– do I really care about them?